Guest Service

Accommodation service 

Is anything missing in your apartment? Did something break or do you have a complaint? Use the form below to get in contact with our guest service department. 

Should you have an emergency after our office hours, please call our 24 hours a day hotline. These following phone numbers are reserved only for emergencies. By calling them you will receive help as soon as possible if, for instance, your bathroom is flooded, or if you accidentally lock yourself out of your apartment and need to get help from a locksmith. If you have an emergency while staying in one of our apartments please call: 010-707 55 00.